DEAR DR. GOTT: Help! My doctor is abominable and his secretary is rude.

I was awaiting test results from some blood work and it took him SIX WEEKS to call me with the results. I did as you said in your column and told him it was totally unacceptable that I had to wait so long. He told me that if I didn’t like it, to go somewhere else.

Some time later, his secretary called me to indicate I missed an appointment. I’m very organized and fastidious when it comes to keeping appointments of any kind and told her that I didn’t believe I had even made an appointment – perhaps she had me mixed up with someone else. Boy, was that the wrong thing to say. She jumped all over me and berated me for questioning her. After I hung up, I couldn’t think of anything else and just kept getting angrier so I called her back [Read more...]